How to Order

I fall in love with that item, how can I order it?

Thatˇ¦s easy! Click into the item and click ˇ§Order Nowˇ¨, then you can view your shopping cart. If you are ready to check out, simply choose your preferred shipping method and click "GO TO PAYMENTS". After that, you just need to fill-in the order form and follow the instructions.

How to delete an item I donˇ¦t want?

To delete an item, simply change the quantity to zero and click "RECALCULATE".

Costs and Payment Options

We offer free Hong Kong local standard mail shipping for purchasing one Dizzy Sticker set. However, if you choose to deliver by registered mail or express mail, you have to be responsible for the extra shipping cost.

For ordering t-shirts or other items, we do not provide any free shipping for both local and international mail. The delivery cost is based on the quantity of items that you purchase, which means the more you buy, the cheaper shipping cost per item you get. If you choose to deliver by registered mail or express mail, you have to be responsible for the extra shipping cost.

*If you choose the Hong Kong Local standard mail shipping method, we are not responsible for any lost due to the shipping process.

*We also are not responsible to any damages of the products during the shipping process.

How to check / update the subtotal cost of my items?

The total cost of your purchase will be automatically calculated to you every time after you add new items to the shopping cart. If you want to change the order quantity of an item, simply type a new number that you want to purchase in the ˇ§Quantityˇ¨ field, and click "RECALCULATE", the new subtotal figure will appear.

How to check / update the total shipping cost and the total cost of my purchase?

Same as the way you check for the total cost of your items, you can check the total shipping cost anytime by clicking "RECALCULATE" at the ˇ§My cartˇ¨ page. Our chart system will automatically calculate the total shipping cost and the total for you.

Every time if you are not done purchasing, you can either click ˇ§CONTINUE SHOPPINGˇ¨ at the bottom of the shopping cart, or click into any pages on the catalogue shown on the left.

Ready to check out?

After you have done shopping and choose you preferred shipping method, you can now move on to the payment section by clicking "GO TO PAYMENTS" at the bottom of the shopping cart page. The finalized order details will be appeared on the page, double check it and make sure the items shown there are those you want to buy. Fill-in the form below and make sure you have fill-in those required fields. If the shipping address is different from your billing address, please fill-in the shipping address section. After you are done, click "CONTINUE". Double-check all the finalized order details and you information again. And choose you preferred payment method. Follow the instructions if you are using a third party payment option, e.g. PayPal.

What are the payment options?

We currently provide a payment option - PayPal.

PayPal is one of the safest, most widely accepted ways to pay for your purchases on the Internet. It lets you use funds from either your bank account or credit card; and you can use it with confidence: Your transactions are protected by PayPal's sophisticated fraud prevention system.

All you need is a PayPal account to get started. Don't have one yet? It's fast and easy to set up, visit www.paypal.com and apply one for free!

Shipping and Delivery

What are the shipping options?

- Hong Kong Local Standard Mail
- Hong Kong Local Registered Mail
- International Registered Mail

*If you choose the Hong Kong Local standard mail shipping method, we are not responsible for any lost due to the shipping process.

*We also are not responsible to any damages of the products during the shipping process.

How long it takes to get my ordered items after I have sent my order?

Normally, it takes 2-3 business days to confirm your order. If there is special requirements or circumstances (large order, out of stock, etc.), it may take at least a week. Under this situation, we will always inform you by email.

After the confirmation of your order, the normal shipping time is listed below:

- Hong Kong Local Standard Mail - 2-3 business days

- Hong Kong Local Registered Mail - 2-3 business days

- International Registered Mail - About 2-3 business weeks

Returns and Refunds

If I find the product has been damaged, do you offer me the returns/refunds service?

Please refer to our exchange and refund policy page.

If you have any questions about the returns and refunds policy, please contact us by emails, info@ali37.com

Tee Sizes

All the measurements of the tee sizes are listed below. Please ensure the most suitable size before ordering.

  XS S M L XL Unit: CM
1/2 Chest Width: 41.5 44 49 54 59  
Body Length: 57 62 67 72 77  
Shoulder Width: 40 44 48 52 56  
Sleeve Length: 18 19 20 21 22  
 
Notes:
- Size matching with body height : (For reference only. You should choose your own size depends on your body figure and personal preference.)
  "6" : ~ 120 cm ; "8" : ~ 130 cm ; "10" : ~ 140 cm
  "XS" : ~ 150 cm ; "S" : ~ 155 cm
  "M" : ~ 160 cm ; "L" : ~ 170 cm
  "XL" : ~ 180 cm ; "XXL" : ~ 190 cm
- 100% Cotton. Washing shrinkage is appro. 2-2.5cm
- The data above is for reference only. Actual size measurement does exist minor difference due to factors such as apparel fabric, apparel cutting, logo printing, etc. Normal measurement deviation in textile industry is +/- 1cm.

Personal Information

Your personal information will only be used for billing and shipping reasons. If you have selected to receive our latest movement then you will receive regular e-mail newsletters informing you of our new products. We absolutely won't store any personal details on our server if you have chosen not to receive any promotional emails.

* Please refer to the Privacy Policy for more details.

If you have any questions, feel free to contact us by emails, info@ali37.com

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